GENERAL TERMS AND CONDITIONS OF STRAPPING24, A BRAND OF UMREIFUNG24 GMBH

1. Scope of Application
2. Conclusion of the Contract
3. Right of Revocation
4. Prices and Payment Terms
5. Delivery and Shipping Conditions
6. Retention of Title
7. Liability for Defects (Warranty)
8. Applicable Law
9. Jurisdiction
10. Alternative Dispute Resolution

1) SCOPE OF APPLICATION

1.1 These General Terms and Conditions (hereinafter "GTC") of Umreifung24 GmbH (hereinafter "Seller") apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "Customer") concludes with the Seller regarding the goods depicted in the Seller's online shop. The inclusion of the Customer's own conditions is hereby contradicted, unless something else is agreed upon.

1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that predominantly cannot be attributed to either their commercial or self-employed professional activity. An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity that acts in the exercise of their commercial or self-employed professional activity at the conclusion of a legal transaction.

2) CONCLUSION OF THE CONTRACT

2.1 The product descriptions contained in the Seller's online shop do not represent a binding offer on the part of the Seller but serve for the submission of a binding offer by the Customer.

2.2 The Customer can submit the offer via the online order form integrated into the Seller's online shop. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the Customer submits a legally binding contractual offer regarding the goods contained in the shopping cart by clicking the button that finalizes the ordering process.

2.3 The Seller can accept the Customer's offer within five days by:

• Sending the Customer a written order confirmation or an order confirmation in text form (fax or email), where the receipt of the order confirmation by the Customer is decisive.
• Delivering the ordered goods to the Customer, where the receipt of the goods by the Customer is decisive.
• Requesting payment from the Customer after the order has been placed.

If multiple of the aforementioned alternatives occur, the contract is concluded at the point in time when one of the aforementioned alternatives first occurs. The period for accepting the offer begins on the day following the submission of the offer by the Customer and ends with the expiration of the fifth day following the submission of the offer. If the Seller does not accept the Customer's offer within the aforementioned period, this is deemed a rejection of the offer, meaning that the Customer is no longer bound by their declaration of intent.

2.4 Upon submitting an offer via the Seller's online order form, the contractual text is stored by the Seller and is transmitted to the Customer in text form (e.g., email, fax, or letter) after the submission of their order. Further access to the contractual text by the Seller will not take place.

2.5 Before submitting a binding order via the Seller's online order form, the Customer can recognize potential input errors by carefully reading the information displayed on the screen. An effective technical means to better recognize input errors may be the zoom function of the browser, which enlarges the display on the screen. The Customer can correct their entries during the electronic ordering process using the usual keyboard and mouse functions until they click the button that finalizes the ordering process.

2.6 Only the German and English language is available for the conclusion of the contract.

2.7 The order processing and communication usually take place via email and automated order processing. The Customer must ensure that the email address provided by them for order processing is correct so that the emails sent by the Seller can be received at that address. In particular, the Customer must ensure that all emails sent by the Seller or by third parties commissioned by the Seller with the order processing are delivered when using SPAM filters.

3) RIGHT OF REVOCATION

3.1 If you are a consumer (meaning a natural person who places an order for a purpose that cannot be attributed to their commercial or self-employed professional activity), you have a right of revocation in accordance with the statutory provisions.

3.2 If you, as a consumer, exercise your right of revocation pursuant to Section 4.1, you must bear the regular costs of returning the goods.

3.3 Consumers exercising their right of revocation pursuant to Section 4.1 must bear the regular costs of returning the goods.

- Revocation Instruction -

Right of Revocation

You have the right to revoke this contract within fourteen days without giving a reason. The revocation period is fourteen days from the day you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of revocation, you must inform us [Umreifung24 GmbH, Vahrenwalder Str. 269a, 30179 Hannover, +49 (0) 511 515418 32, info@strapping24.com] by a clear declaration (e.g., a letter sent by post or an email) about your decision to revoke this contract. You may use the attached sample revocation form, which is not obligatory. You can also electronically fill outand submit the sample revocation form or another clear declaration on our website: https://ninja.strapping24.com/c/information/revocation-form/. If you make use ofthis option, we will promptly (e.g., via email) confirm receipt of such a revocation. To comply with the revocation period, it is sufficient for you to send the notification about the exercise of the right of revocation before the revocation period expires.

Consequences of Revocation

If you revoke this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us) without delay and at the latest within fourteen days from the day we receive your notification of revocation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return the goods without delay and in any case no later than fourteen days from the day you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the immediate costs of returning the goods. You only have to pay for any diminished value of the goods if this diminished value is due to handling beyond what is necessary to ascertain the nature, characteristics, and functioning of the goods.

- End of the Revocation Instruction –

4) PRICES AND PAYMENT TERMS

4.1 Unless otherwise stated in the Seller's product description, the prices stated are total prices, including the statutory value-added tax. Any additional delivery and shipping costs will be specified separately in the respective product description.

4.2 The payment options will be communicated to the Customer in the Seller's online shop

4.3 If payment is made using a payment method offered by PayPal, the payment processing is carried out through the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal terms of use, available at: https://www.paypal.com/de/webapps/mpp/ua/useragreement-full , or – if the Customer does not have a PayPal account – subject to the conditions for payments without a PayPal account, available at: https://www.paypal.com/de/webapps/mpp/ua/privacywax-full .

4.4 If payment is madeusing a payment method offered by service provider Mollie BV, Keizersgracht 313, 1016 EE Amsterdam, Netherlands (hereinafter referred to as "Mollie"), to whom we pass on the information you provided during the ordering process, along with information about your order in accordance with Art. 6 para. 1 lit. b GDPR. Mollie is a licensed payment institution under Directive 2007/64/EC and is regulated and supervised by De Nederlandsche Bank (DNB). The transfer of your data is carried out solely for the purpose of payment processing with the payment service provider Mollie and only to the extent necessary for this purpose. Further information about Mollie's data protection regulations can be found at the following internet address: https://www.mollie.com/de/privacy

4.5 In the case of selecting the payment method "Invoice Purchase," the purchase price becomes due after the goods have been delivered and invoiced. In this case, the purchase price is payable within fourteen (14) days from receipt of the invoice without deduction, unless otherwise agreed. The Seller reserves the right to offer the payment method "Invoice Purchase" only up to a certain order volume and to refuse this payment method if the specified order volume is exceeded. In this case, the Seller will inform the Customer of the appropriate payment restriction in their payment information in the online shop. The Seller also reserves the right to conduct a credit check when selecting the payment method "Invoice Purchase" and to reject this payment method based on a negative credit check.

5) DELIVERY AND SHIPPING CONDITIONS

5.1 The delivery of goods is made via shipping to the delivery address specified by the Customer, unless otherwise agreed. In processing the transaction, the delivery address specified by the Seller in the order processing is decisive. By way of deviation, if the payment method PayPal is selected, the delivery address stored by the Customer at the time of payment with PayPal is decisive.

5.2 If the delivery of the goods fails for reasons attributable to the Customer, the Customer bears the reasonable costs incurred by the Seller as a result. This does not apply to the costs of shipping if the Customer effectively exercises their right of revocation. The conditions for returning costs in the case of effective exercise of the right of revocation by the Customer are governed by the regulation in the Seller's revocation instruction.

6) RETENTION OF TITLE

If the Seller makes advance payment, they retain ownership of the delivered goods until full payment of the owed purchase price has been made.

7) LIABILITY FOR DEFECTS (WARRANTY)

7.1 The warranty period is one year from the delivery of the goods. The one-year warranty period does not apply to damages attributable to the Seller that are caused intentionally or through gross negligence, as well as damages resulting from the violation of life, body, or health.

7.2 The Customer isrequested to report any obvious transport damages upon delivery to the carrier and to inform the Seller. Failure to do so does not affect the Customer's legal or contractual claims for defects.

8) APPLICABLE LAW

All legal relationships between the parties are governed by the law of the Federal Republic of Germany, excluding the laws on international sales of movable goods. For consumers, this choice of law applies only insofar as the granted protection is not withdrawn by mandatory provisions of the law of the country in which the consumer has their habitual residence.

9) JURISDICTION

If the Customer acts as a merchant, a legal entity under public law, or a public law special fund with a registered office in the territory of the Federal Republic of Germany, the exclusive jurisdiction for all disputes arising from this contract shall be the registered office of the Seller. If the Customer has their registered office outside the territory of the Federal Republic of Germany, the registered office of the Seller shall be the exclusive jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the Customer's professional or commercial activity. In the aforementioned cases, the Seller is, however, entitled to call upon the court at the Customer's registered office.

10) ALTERNATIVE DISPUTE RESOLUTION

10.1 The EU Commission provides an online platform for dispute resolution at the following link: https://ec.europa.eu/consumers/odr. This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts involving a consumer.

10.2 The Seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer dispute resolution body.